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CCiNZ Membership - Details

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Become a Ccinz member - do it now!!!


As a Contact Centre professional, whether as a Manager, Team Leader or CSR, we often think how different our roles are. Different can mean exciting, rewarding, challenging, frustrating and many other strong descriptions. As with anything in life, sharing these emotions is hugely beneficial. Whether it is to share the wins and give someone else hope or ideas, or share the downs and have someone give you the hope and ideas, sharing is good. Sharing and support is a lot of what CCiNZ is about and we encourage you to join us so that you can add to the wealth of knowledge within this organisation and benefit from it!

Through attending industry events you

  • Keep up with industry trends and changes
  • Network with industry peers and gain contacts who can offer assistance and pointers. Being able to ask peers “how do you...” can encourage new ways of looking at problems and help you avoid common pitfalls
  • Reinforce the brand of your organisation
  • Gather information on who is moving; find staffing that may become available
  • Assist others with issues they are facing by sharing ideas and knowledge

 Membership entitles you to:

Agent Membership $50 per year

•          For agents only

•          Free entry to sponsored events

•          Membership pricing to conference

•          Fuel card

•          Eligible for 12 months free access to LearningPlanet Lite

 

Individual Membership $200 per year

•          For Contact Centre Managers, Team Leaders, WFP, Trainers or vendors

•          Free entry to sponsored events

•          Membership pricing to conference

•          Fuel card

•          Eligible for 12 months free access to LearningPlanet Lite

•          Leadership workshop at a membership price

 

Corporate Membership $750 per year

•          For 5 named individuals within an organisation

•          Free entry to sponsored events

•          Membership pricing for conference for named members

•          Special offers on products through our preferred suppliers/sponsors

•          Company logo included as a member on CCINZ website

•          Opportunity to participate in specific psychometric profiling

•          Fuel card for named members

 

Platinum Corporate Membership $1,500 per year

•          For an unlimited number of staff within an organisation

•          Free entry to sponsored events

•          Membership pricing for conference for all staff

•          Special offers on products through our preferred suppliers/sponsors

•          Company logo included as a member on CCINZ website

•          Opportunity to participate in specific psychometric profiling

•          Fuel card for all staff

 

Supplier/Partner Membership $1,500 per year

•          For Contact Centre suppliers only

•          Includes all value offered to an Individual Member

•          Company logo on Vendors Listing

          Presence on website as a supplier opportunity to include a special offer of products to our membership via the website

          Two branded promotions per year communicated through our monthly newsletter

 

  

You can download the 2017/18 Pricing Structure here.

The ROI for me comes in when you think about things like replacing a staff member, if you could find a replacement through the group there's thousands saved in recruitment fees alone. Coming along to the events can give you hints, tips and information that could save you or make you money for the business.” Craig

For me it is about confidence – being able to state that I am part of a wider group of people doing similar work within different organisations and that we share ideas and knowledge for the benefit of all.  This makes me confident in my decision making when I have aired new strategies with other contact centre professionalsJanette

Apply for Membership now and an invoice will be forwarded to you. Please note that the Membership year commences on 1st July so if paying by credit card (Visa/MasterCard) at any other time please email info@ccinz.org.nz or telephone 0508 422 469 for a manual credit card transaction which will be calculated on a monthly basis. You may also download the membership application form here.

Registration options:

Agent Membership (incl GST)
( For CSRs/Agents only ) $ 57.50
Individual Membership (incl GST)
( Contact Centre Managers, Team Leaders, WFP, Trainers or Vendors ) $ 230.00
Corporate Membership (incl GST)
( For 5 named individuals ) $ 862.50
Platinum Corporate Membership (incl GST)
( Unlimited staff ) $ 1,725.00
Supplier/Partner Membership (incl GST)
( For Contact Centre suppliers only ) $ 1,725.00
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