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Now Accepting Awards Entries!

We are proud to hold the 10th annual CCiNZ Awards as part of our mandate to support educate and engage the New Zealand Contact Centre industry. As well as recognising and celebrating excellence, the CCiNZ Awards provide a mechanism for triggering thought-leadership, professional networking and shared learning.

We will be announcing the CCiNZ Award Winners at the CRM Consulting Awards Evening at SKYCITY Convention Centre, Auckland, on Friday 20th September 2019. To book your tickets or a table of 10 or 12, please click here for the CRM Consulting website.

 Award entries open on Monday 6th of May 2019, and the Awards Pack includes a form to register that you will be submitting as an application.

This year’s award categories are:

      CCiNZ National Contact Centre Manager of the Year

      CCiNZ National Contact Centre Support Professional of the Year

      CCiNZ National Contact Centre Team Leader of the Year

      CCiNZ National Contact Centre Trainer of the Year

      CCiNZ National Contact Centre Agent of the Year (Inbound or Outbound)

      CCiNZ National Contact Centre Multimedia Agent of the Year


We look forward to receiving your Award applications and identifying the 2019 CCiNZ Award Winners of the Year!

The Skills Organisation Enghouse Interactive Madison Recruitment Learning Planet