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Event Date/Time Short Event Description
Customer Crisis Management, Wellington Thu Mar 28,2019
4:00 pm to 7:00 pm
Wellington

Come and hear the Customer Experience Manager and Contact Centre Team at the Greater Wellington Regional Council talk about how they managed the "Busastrophe" in Wellington from a customer perspective.

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Showcasing our Award Winners/Madison Speed Networking Event Wed Apr 10,2019
5:00 pm to 6:30 pm
Wellington

Calling all 2019 CCiNZ Award Candidates!! Come along to our Showcasing event to hear from our Award Winners: Bronwyn McCormick from DuluxGroup - 2018 National Contact Centre Manager of the Year, and Steven Russell from Housing New Zealand - 2018 National Contact Centre WFM Professional of the Year.

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Madison Speed Networking Event Wed Apr 10,2019
5:00 pm to 7:00 pm
Auckland

Come along to hear insights from three of your peers in contact centre leadership. They’ll be holding quick 10 minute sessions to share their knowledge and experience!

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Showcasing our Award Winners/Madison Speed Networking Event Tue Apr 9,2019
4:30 pm to 6:00 pm
Christchurch

Calling all 2019 CCiNZ Award Candidates!! Come along to our Showcasing event to hear from our Award Winners: Katy Langridge (nee Mills) from Christchurch City Council - 2018 National Contact Centre Team Leader of the Year, and Ellie Young from Ministry of Business, Innovation & Employment - 2018 National Contact Centre Agent of the Year!

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Showcasing our Award Winners Wed Apr 17,2019
5:00 pm to 6:30 pm
Auckland

Calling all 2019 CCiNZ Award Candidates!! Come along to our Showcasing event to hear from our Award Winners: Shahnaz Rustomjee from Housing New Zealand - 2018 National Contact Centre Trainer of the Year 2018 and Amanda Bremer from SKY TV - 2016 National Contact Centre Manager of the Year.

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Annual General Meeting Thu Jun 6,2019
4:30 pm to 6:30 pm
Auckland

CCiNZ will be holding the 2019 AGM at Paymark, Level 2, 162 Victoria St West, Auckland.

Please download this Application Form if you would like to apply to join the Committee for the 2019/20 year.

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LearningPlanet Training Activities Workshop Thu Apr 11,2019
8:30 am to 4:30 pm
Wellington

learning planetFOR TRAINERS, TEAM LEADERS, MANAGERS AND COACHES
This unique ground breaking highly interactive one day workshop will include the running of over 20 activities, icebreakers and energisers to engage and motivate your teams and bring fun and meaning to your training sessions, team meetings, induction programmes and coaching sessions.
You will learn the secrets of running successful training activities and short energizers that will create high impact by knowing how to set the scene, give instructions, get them started, control the group and have a meaningful debrief that relates to your session, products, services or business as a whole.

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LearningPlanet Training Activities Workshop Wed Jun 12,2019
8:30 am to 4:30 pm
Christchurch

learning planetFOR TRAINERS, TEAM LEADERS, MANAGERS AND COACHES
This unique ground breaking highly interactive one day workshop will include the running of over 20 activities, icebreakers and energisers to engage and motivate your teams and bring fun and meaning to your training sessions, team meetings, induction programmes and coaching sessions.
You will learn the secrets of running successful training activities and short energizers that will create high impact by knowing how to set the scene, give instructions, get them started, control the group and have a meaningful debrief that relates to your session, products, services or business as a whole.

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The Skills Organisation Enghouse Interactive Madison Recruitment Learning Planet