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Events

Event Date/Time Short Event Description
CCiNZ Skills Learn the Secrets to Success & Boosting Staff Performance in Palmerston North Tue Jul 25,2017
11:30 am to 1:30 pm
Palmerston North
SKILLS LOGO_MASTER_TAGLINE_CMYK_003_JPEGIts official and you’re invited. Skills and CCiNZ have teamed up to host a lunch and learn in Palmerston North. Join us on 25 July and you’ll walk away with insights from key industry leaders on how to bring out the best in your teams. You’ll learn the secrets to help you boost performance, develop staff engagement and create a culture of excellence in your team. All you need to do is register and then drop by for a complimentary lunch – it’s that easy.
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CCiNZ & NZMA Sharing Opportunities & Ideas Event Thu Aug 3,2017
7:30 am to 9:00 am
Hamilton

logo NZMAGain knowledge of the NZMA Contact Centre course, network with industry professionals from the Waikato, Bay Of Plenty and Auckland. Discuss ideas and opportunities for present and future contact centre employees.

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CCiNZ 2017 Conference Fri Aug 11,2017
7:30 am to 5:00 pm
Auckland

CCiNZ JPEG_Logo_July_16_LATEST

What does technology in the contact centre space mean for you and your centre? Is your centre growing with today’s fast-paced and ever-changing technology? How can you use technology to enhance best practice and how can this affect leadership? These are the questions and often are major challenges we face in the contact centre industry.

The theme for the 2017 CCiNZ Annual conference - ‘Get your head out of the cloud’ – is focused on how contact centres can utilise technology to strive for excellence and how to adapt leadership styles to meet these changing needs. The team at CCiNZ are extremely proud to share the incredible speaker line-up for conference this year – a vast range of professionals all equipped and experienced to answer questions and provide advice on technology in our industry. Are you and your centre prepared to move with technology?

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CCiNZ Annual Awards 2017 Fri Aug 11,2017
6:00 pm to 10:00 pm
Auckland

CCiNZ JPEG_Logo_July_16_LATEST

Our glittering 2017 Awards Evening is being held at the Ellerslie Event Centre, 80 Ascot Road, Remuera. There is 4-star accommodation at the Novotel and Ibis Hotels where you can obtain 10% off the best available rate (mention that you are attending a Conference at the Ellerslie Event Centre when booking).

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APCCAL EXPO 2017 Start: Wed Nov 8,2017
End: Fri Nov 10,2017
Bangkok

The APCCAL EXPO is the main yearly event of the Asia Pacific Contact Centre Association Leaders (APCCAL), established in 2007 with the main objective to support the contact center industry, international relations and knowledge sharing of all contact center associations from all countries in the Asia Pacific. The Members 10 countries are: China, Hong Kong, Indonesia, Malaysia, New Zealand (CCiNZ), Philippines, Singapore, South Korea, Taiwan and Thailand.

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CCiNZ Auckland Christmas Celebration Thu Nov 30,2017
4:30 pm to 7:30 pm
Auckland

Merry-christmas-clipart-for-kids

CCiNZ would like to thank you for your continued support. Join us at our usual venue to celebrate the festive season and another awesome year for the Contact Centre industry in NZ.

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