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Event Date/Time Short Event Description
Customer Service vs Customer Experience Tue Nov 20,2018
4:00 pm to 6:00 pm
Auckland

Customer Service vs Customer Experience – why does the difference matter?

Do you know the practices required for your organisation to be a leader in customer experience?

We will explore the differences between Customer Service and Customer Experience, and the benefits an organisation-focus on customer experience can deliver for customers, staff and shareholders.

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Customer Service vs Customer Experience Thu Nov 22,2018
4:00 pm to 6:00 pm
Hamilton

Customer Service vs Customer Experience – why does the difference matter?

Do you know the practices required for your organisation to be a leader in customer experience?

We will explore the differences between Customer Service and Customer Experience, and the benefits an organisation-focus on customer experience can deliver for customers, staff and shareholders.

Read More...

 

Customer Service vs Customer Experience Tue Nov 27,2018
4:00 pm to 6:00 pm
Christchurch

Customer Service vs Customer Experience – why does the difference matter?

Do you know the practices required for your organisation to be a leader in customer experience?

We will explore the differences between Customer Service and Customer Experience, and the benefits an organisation-focus on customer experience can deliver for customers, staff and shareholders.

Read More...

 

Customer Service vs Customer Experience Wed Nov 28,2018
4:00 pm to 6:00 pm
Wellington

Customer Service vs Customer Experience – why does the difference matter?

Do you know the practices required for your organisation to be a leader in customer experience?

We will explore the differences between Customer Service and Customer Experience, and the benefits an organisation-focus on customer experience can deliver for customers, staff and shareholders.

Read More...

 

Changing Conversations With Your Execs Thu Nov 29,2018
4:00 pm to 6:00 pm
Palmerston North

Need help on conversations with your Execs about the way contact centres can actually contribute to staff growth and retention?

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CCiNZ Xmas Gathering, Auckland Thu Dec 6,2018
4:30 pm to 7:00 pm
Auckland

The CCiNZ Committee would like to invite our members to an end-of-year Xmas gathering, being held again this year at Pescado Tapas Bar, North Wharf, Jellicoe Street, Auckland.

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CCiNZ Xmas Gathering, Christchurch Thu Dec 6,2018
4:30 pm to 7:00 pm
Christchurch

The CCiNZ Committee would like to invite you to an end-of-year Xmas gathering, being held this year at Engineers,178 St Asaph Street, Christchurch Central.

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CCiNZ Xmas Gathering, Wellington Thu Dec 6,2018
4:30 pm to 7:00 pm
Wellington

The CCiNZ Committee would like to invite our members to an end-of-year Xmas gathering, being held again this year at The Third Eye – Tuatara Temple Of Taste, 30 Arthur Street, Wellington.

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