Membership Information Sign In

Industry Notification from Skills

Every five years, New Zealand qualifications are reviewed to ensure the qualification is still fit for purpose.

Skills is in the process of preparing for the following Contact Centre qualifications for their periodic review.

  • New Zealand Certificate in Contact Centres (Level 3) [Ref: 2303]
  • New Zealand Certificate in Contact Centres (Level 4) [Ref: 2304]

To find out more about the review process and how to have your say, please click here - Skills Reviews Contact Centre

Comments (0)

Write comment
You must be logged in to post a comment. Please register if you do not have an account yet.

The Skills Organisation Enghouse Interactive Madison Recruitment Learning Planet