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POSTED ON
May 24, 2019

CCiNZ Newsletter - May 2019

This months newsletter features:

  • Annual General Meeting, Thursday 6th June 2019
  • LearningPlanet Activities Workshop Christchurch, 12th June
  • Conference EARLYBIRD SPECIAL OFFER
  • The CCiNZ 2019 Annual National Awards are OPEN
  • What's your Cultural Intelligence? article from Skills 
  • Enghouse Interative Webinar: The Pros & Cons of Contact Centre in the Cloud
  • A Warm Welcome to our Newest Member:Turners Group Limited

Click here  to see the full Newsletter

   
POSTED ON
May 08, 2019

CCiNZ Newsletter - May 2019

This months newsletter features:

  • The CCiNZ Annual National Awards are OFFICIALLY OPEN!!
  • See some of our 2019
  • 10th Anniversary Conference Speakers 
  • Get your Conference Tickets 
  • Conference Exhibitor & Awards Sponsor Pack AVAILABLE NOW
  • CCiNZ AGM - Thursday 6th June
Click here to see the full Newsletter
   
POSTED ON
Apr 23, 2019

CCiNZ Newsletter - April 2019

This months newsletter features:

  • Don't miss our 201th Anniversary Conference
  • Skills hope you and your teams enjoyed a safe and happy Easter break 
  • Don't forget to check out our website for:
    Events
    Situations Vacant
    Latest News
    Our Mentor Programme
  • Enghouse Interactive: On Demand Webinar with Call Centre Helper
  • CCiNZ AGM - Thursday 6th June - full details will be available soon 

Click here to see the full Newsletter

   
POSTED ON
Apr 10, 2019

CCiNZ Event Newsletter - April 2019

This months newsletter features:

  • 2019 10th Anniversary Conference - Friday 20th September, SKYCITY Convention Centre
  • Showcasing our Award Winners Events
  • Speed Networking Event - Wednesday 10th April, Auckland 
  • CCiNZ Annual General Meeting 2019 - Thursday 6th June

Click here to see the full Newsletter

   
POSTED ON
Mar 25, 2019

CCiNZ Newsletter - March 2019

This months newsletter features:

  • Upcoming Events
  • CCiNZ Conference date:Friday 20th September
  • Introducing our new CCiNZ Committee members
  • Skills Article: Recaping the rewards of diverse workforce 
  • A warm welcome to our new members
  • Enghouse Interactive Article: ContactBabel’s latest “Inner Circle Guide to AI, Chatbots & Machine Learning" report

Click here to see the full Newsletter

   
POSTED ON
Mar 13, 2019

CCiNZ Events Newsletter - March 2019

This months newsletter features:

  • CCiNZ Customer Crisis Management Event
  • Thursday, 28th March - Wellington
  • Showcasing our Award Winners Events:
    Wellington:      Wednesday 10th April, 5pm at Madison Offices
    Christchurch:  Thursday 11th April, 4:30pm at Christchurch City Council Offices
    Auckland:        Wednesday 17th April, 5pm at SKY TV
  • Madison Speed Networking Event
  • CCiNZ Annual General Meeting 2019 Thursday 6th June  
Click here to see the full Newsletter
   
POSTED ON
Feb 25, 2019

CCiNZ Newsletter - February 2019

This months newsletter features:

  • 10th Anniversary Conference Keynote Speaker
  • Skills Article:  Attract, engage and lead a workforce that other organisations will envy
  • Enghouse Video
  • A welcome to or new Members

Click here to see the full Newsletter

   
POSTED ON
Jan 29, 2019

CCiNZ Newsletter - January 019

This months newsletter features:

  • Happy New Year
  • Madison blog
  • CCINZ Conference date

Click here to see the full Newsletter

   
POSTED ON
Dec 19, 2018

CCiNZ Newsletter - December 2018

This months newsletter features:

  • Productivity is About Changing Habits
  • Mental Health Advice from a self confessed unqualified individual
  • Merry Xmas from the CCiNZ Team & our Sponsors

Click here to see the full Newsletter

   
POSTED ON
Nov 30, 2018

CCiNZ Newsletter - November 2018

This months newsletter features:

  • CX Decisions Makers Guide
  • Blog from Madison
  • Welcome to our newest Members
  • 2018 Xmas Parties

Click here to see the full Newsletter

   
POSTED ON
Oct 29, 2018

CCiNZ Events Newsletter - 26 October 2018

This months newsletter features:

  • Sennheiser SDW 5016 Release  
  • Is It Time to Get Web Chat? Wednesday 31 October, 2pm NZDT 
  • Value of Qualifications
  • Artificial Intelligence in NZ - What time are the robots taking over?
  • Changing conversations with your Execs
  • And a second event with Connections.......Customer Service vs Customer Experience – why does the difference matter?
  • Learning Planet Training Activities Workshops 
  • Annual Xmas Gathering 
Click here to view full Newsletter
   
POSTED ON
Oct 09, 2018

CCiNZ Newsletter - October 2018

This months newsletter features:

  • CCiNZ 2018 Annual Conference
  • Congratulations to our 2018 Award Winners!
  • A word from our Exhibitor - Fiji Trade Commission Australia & NZ
  • Future of Work, with a focus on career pathways.
  • Mentor Programme Applications Now Open!
  • Is it time to get Web Chat yet?
  • UPCOMING EVENTS REGISTER NOW! 
Click here to view full Newsletter
   
POSTED ON
Sep 03, 2018

CCiNZ Newsletter - September 2018

This months newsletter features:

  • CCiNZ 2018 NATIONAL CONFERENCE - ONLY 30 Tickets left 
  • FULL AGENDA
  • CHECK OUT OUR AWARDS FINALISTS
  • CONFERENCE EXHIBITOR STAND - 1 left!
  • WELCOME TO OUR NEW MEMBERS

Click here to view full Newsletter

   
POSTED ON
Aug 01, 2018

CCiNZ Newsletter - July 2018

This months newsletter features:

  • Congratulations to our 2018 CCiNZ Finalists
  • CCiNZ AWARDS EVENING
  • CCiNZ 2018 NATIONAL CONFERENCE - 7 weeks to go! Have you got your ticket?
  • Check out our line up of amazing Speakers! Eileen Oliver-Free of The Skills Group and Industrial/Organisational Psychologist Marija Potter
  • CONFERENCE EXHIBITOR STAND - 1 left!! 
  • ABSOLUTELY POSITIVELY WELLINGTON Event Thursday 2nd August
Click here to view full Newsletter
   
POSTED ON
Jul 24, 2018

CCiNZ Newsletter - 24 July 2018

This months newsletter features:

  • NZ Contact Centre Benchmarking Whitepaper 2018 Events, Hamilton & Tauranga
  • CCiNZ 2018 NATIONAL CONFERENCE - 8 weeks to go! Have you got your ticket?
  • CONFERENCE EXHIBITOR STAND - 1 left!! 
  • EARLIER CCiNZ AWARDS FINALISTS ANNOUNCEMENT
  • ABSOLUTELY POSITIVELY WELLINGTON EVENT, August
Click here to view full Newsletter
   
POSTED ON
Jun 11, 2018

CCiNZ Newsletter - June 2018

This months newsletter features:

  • CCiNZ AGM Results 
  • A note from our new Co-Chairs....
  • Membership Renewals
  • Conference tickets are selling fast
  • CCiNZ Awards
  • Upcoming Events
Click here to view full Newsletter
   
POSTED ON
May 28, 2018

CCiNZ Newsletter - 28 May 2018

This newsletter features:

CCiNZ AGM: Committee Elections - Candidate Profiles and Voting Form

Click here to view full Newsletter

   
POSTED ON
May 24, 2018

CCiNZ Newsletter - 23 May 2018

This months newsletter features:

  • Annual Awards
  • Annual Conference
  • AGM

Click here to view full Newsletter

   
POSTED ON
May 27, 2018

CCiNZ Newsletter - 21 May 2018

This months newsletter features:

  • CCiNZ AGM, 7th June

Click here to view full Newsletter

   
POSTED ON
May 15, 2018

CCiNZ Newsletter - 30th April 2018

This months newsletter features:

  • CCiNZ 2018 Conference Announcement: SURVIVING IN THE CONTACT CENTRE: HOW TO, WHAT WITH, AND WHY!
  • CCiNZ 2018 National Annual Awards Open tomorrow, May 1st!! 

Click here to view full Newsletter

 

 

   
POSTED ON
Apr 10, 2018

CCiNZ Newsletter - 4 April 2018

This months newsletter features:

  • Don't forget to register your spot for our AGM!
  • CCiNZ and Chandler Macleod teamed up to commission the NZ Contact Centre Benchmarking Whitepaper 2018
  • Modern Workforce Planning Workshop
  • Keep the 14th September 2018 free
Click here to view full Newsletter
   
POSTED ON
Feb 28, 2018

CCiNZ Newsletter - February 2018

This month's newsletter features:

  • CCiNZ Committee strategy and business planning
  • AGM 2018
  • CCiNZ 2018 Conference

Click here to view full newsletter.

   
POSTED ON
Jan 23, 2018

CCiNZ Newsletter - January 2018

This months newsletter features:

  • CCiNZ Welcomes you to 2018
  • Keep the 3rd August 2018 free
  • Calling out for new CCiNZ Committee Members

Click here to view full Newsletter

   
POSTED ON
Dec 20, 2017

CCiNZ Newsletter - December 2017

This months newsletter features:

  • Wishing you a very Merry Christmas
  • Keep this date free 3 August 2018 CCiNZ Conference
  • Welcome to our new CCiNZ member, Westpac
  • Special General Meeting Wednesday 10th January 2018 
Click here to view full Newsletter
   
POSTED ON
Nov 30, 2017

CCINZ Newsletter - 28 November 2017

This months newsletter features:

  • How entering and winning a CCiNZ Award created opportunities for Laura
  • CCiNZ Christmas Party - Don't miss out
  • Do you want to know more about Workforce Planning?
  • Welcome to our new CCiNZ member, The Produce Company - Auckland
  • Check out this year's Conference speaker's presentations 
Click here to view full Newsletter
   
POSTED ON
Oct 27, 2017

CCiNZ Newsletter - 26 October 2017

This months newsletter features:

  • Make the Contact Centre your foot in the door - How Manukau Institute of Technology opened the world of opportunities and changed one person's life.  An inspirational read.
  • Welcome to our New Members
  • Why be a CCiNZ Member
  • Jabra Evolve
  • How to become a CCiNZ Member
  • Event Review - Promoting and Protecting Wellness in the Workplace blog
  • Do you want to know more about Workforce Planning? Expressions of interest  
  • Xmas Party Registrations
Click here to view full Newsletter
   
POSTED ON
Oct 27, 2017

CCiNZ Newsletter - 2 October 2017

This months newsletter features:

  • Promoting & Protecting Wellness in the Workplace Events
  • Check out our membership options and join CCiNZ enabling Contact Centre Professionals and Partners to be successful.
  • Enghouse Interactive 'Stories From The Front Line' Webinar
  • Xmas Party Registrations

Click here to view full Newsletter

   
POSTED ON
Sep 11, 2017

CCiNZ Newsletter - September 2017

This months newsletter features:

  • Lifting the Game event, Auckland
  • New Members
  • New Platinum Corporate Members
  • Book events here

Click here to view full Newsletter

   
POSTED ON
Aug 30, 2017

CCiNZ Newsletter - August 2017

This months newsletter features:

  • 2017 CCiNZ Award Winners
  • Check out the photos from Conference and Awards 
  • Have your say on the Skills New Zealand qualifications review
  • Customer Service Accreditation Special Offer 
  • What's happening in the Contact Centre World?
  • Up and Coming Events
Click here to view full Newsletter
   
POSTED ON
Aug 30, 2017

CCiNZ Events Newsletter - August 2017

This months Events newsletter features:

- CCiNZ Conference and National Awards

- New Membership pricing

Click here to view full Newsletter

   
POSTED ON
Jul 23, 2017

CCiNZ Events Newsletter - July 2017

This months newsletter features:

2017 National CCiNZ Conference - Get to know your Exhibitors!

Click here to view full Newsletter

   
POSTED ON
Jul 15, 2017

CCiNZ Newsletter - 14 July 2017

This months newsletter features:

  • Announcing our CCiNZ National 2017 Award Finalists!
  • Palmerston North Event: 'Learn the Secrets to Success & Boosting Staff Performance', 25th July at 11:30am
  • Hamilton Event: 'Sharing Opportunities & Ideas', 3rd August at 7:30am
  • Remember to check out our online Articles (members only), Blog, Situations Vacant etc
  • Welcome to our newest Members: Crombie Lockwood and Hutt City Council 
  • See our CCiNZ 2017 National Conference Promo Video 
Click here to view full Newsletter
   
POSTED ON
Jun 23, 2017

CCiNZ Events Newsletter - June 2017

This months newsletter features:

  • What's been happening at CCiNZ!
  • Opportunity -  Pre-Conference Site Visits - SKY TV, Southern Cross & Xero
  • Earlybird Tickets for the 2017 CCiNZ National Conference close Friday 30th June 
  • Exhibitors - see who they are here and read all about them! 
  • Our CCiNZ 2017 National Conference Promo Video here
  • Welcome to our newest members:
  • CCiNZ/Madison Event, 25th May
  • CCiNZ/Chandler Macleod Event with Jacinda Ardern, 16th June
  • Events coming up!

Click here to view full Newsletter

   
POSTED ON
Jun 09, 2017

CCiNZ Newsletter - June 2017

This months newsletter features:

  • Announcing the new CCiNZ Committee
  • CCiNZ & Chandler Macleod - An Industry Event with Jacinda Ardern Auckland, Friday 16th June at 3:15pm 
  • Our CCiNZ National Conference Exhibitors
  • Events coming up! 

Click here to view full Newsletter

   
POSTED ON
May 26, 2017

CCiNZ AGM Voting Forms & Awards Extension Date

CCiNZ Newsletter - 25 May 2017

This months newsletter features:

  • CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm - 2017 Elections Candidate Profiles Voting Form
  • CCiNZ Annual Awards 2017: Submission Date Extension – Entries now close on Tuesday 6th June at 5pm

Click here to view full Newsletter

   
POSTED ON
May 19, 2017

CCiNZ Events Newsletter - May 2017

This months newsletter features:

  • CCiNZ National Awards – Auckland, Friday 11th August, 6:00pm – Entries close 29th May at 5pm!
  • CCiNZ & Madison – How do you motivate your team? – Auckland, Thursday 25th May 3:00pm
  • Enghouse Interactive Webinar – Self-service: Offer Customers what they want! Wednesday 31st May 12:00pm
Coming up next month! 
  • CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm
  • CCiNZ & Chandler Macleod – An Industry Event with Jacinda Ardern – Auckland, Friday 16th June at 3:15pm
  • CCiNZ and Skills present 'Learn the Secrets to Success and Boosting Staff Performance' - Christchurch, 22nd June at 11:30am
  • Rapid Results (NEW!) Contact Centre Managers Course – Auckland, Friday 30th June at 8:30
  • CCiNZ 2017 National Conference ‘Get your head out of the cloud’ – Auckland, 11th August
Click here to view full Newsletter
   
POSTED ON
May 17, 2017

CCiNZ/Madison Event, Thursday 25th May 2017

This months newsletter features:

  •  CCiNZ/Madison Event: How do you Motivate your Team? 

Click here to view full Newsletter

   
POSTED ON
May 15, 2017

CCiNZ Awards Reminder - May 2017

This months newsletter features:

  •  Entries for this year's CCiNZ National Awards close 29th May - get in quick!

 Click here to view full Reminder Newsletter

   
POSTED ON
May 15, 2017

CCiNZ Newsletter - 12 May 2017: SGM Submissions and Voting

This newsletter features the Special General Meeting submissions and electronic voting options in respect to changes in our Constitution. 

Click here to view full Newsletter

   
POSTED ON
May 15, 2017

CCiNZ Newsletter - May 2017

This months newsletter features:

  • CCiNZ announce Enghouse Interactive Sponsorship 
  • Snapshotz 
  • CCiNZ happenings within the industry
  • CCiNZ Situations Vacant page
  • Upcoming events
  • CCiNZ AGM: Auckland 8th June at 4:30pm
  • 2017 CCiNZ Annual Conference and Awards evening
  • New Members

Click here to view full Newsletter

   

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