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POSTED ON
Sep 03, 2018

CCiNZ Newsletter - September 2018

This months newsletter features:

  • CCiNZ 2018 NATIONAL CONFERENCE - ONLY 30 Tickets left 
  • FULL AGENDA
  • CHECK OUT OUR AWARDS FINALISTS
  • CONFERENCE EXHIBITOR STAND - 1 left!
  • WELCOME TO OUR NEW MEMBERS

Click here to view full Newsletter

   
POSTED ON
Aug 01, 2018

CCiNZ Newsletter - July 2018

This months newsletter features:

  • Congratulations to our 2018 CCiNZ Finalists
  • CCiNZ AWARDS EVENING
  • CCiNZ 2018 NATIONAL CONFERENCE - 7 weeks to go! Have you got your ticket?
  • Check out our line up of amazing Speakers! Eileen Oliver-Free of The Skills Group and Industrial/Organisational Psychologist Marija Potter
  • CONFERENCE EXHIBITOR STAND - 1 left!! 
  • ABSOLUTELY POSITIVELY WELLINGTON Event Thursday 2nd August
Click here to view full Newsletter
   
POSTED ON
Jul 24, 2018

CCiNZ Newsletter - 24 July 2018

This months newsletter features:

  • NZ Contact Centre Benchmarking Whitepaper 2018 Events, Hamilton & Tauranga
  • CCiNZ 2018 NATIONAL CONFERENCE - 8 weeks to go! Have you got your ticket?
  • CONFERENCE EXHIBITOR STAND - 1 left!! 
  • EARLIER CCiNZ AWARDS FINALISTS ANNOUNCEMENT
  • ABSOLUTELY POSITIVELY WELLINGTON EVENT, August
Click here to view full Newsletter
   
POSTED ON
Jun 11, 2018

CCiNZ Newsletter - June 2018

This months newsletter features:

  • CCiNZ AGM Results 
  • A note from our new Co-Chairs....
  • Membership Renewals
  • Conference tickets are selling fast
  • CCiNZ Awards
  • Upcoming Events
Click here to view full Newsletter
   
POSTED ON
May 28, 2018

CCiNZ Newsletter - 28 May 2018

This newsletter features:

CCiNZ AGM: Committee Elections - Candidate Profiles and Voting Form

Click here to view full Newsletter

   
POSTED ON
May 24, 2018

CCiNZ Newsletter - 23 May 2018

This months newsletter features:

  • Annual Awards
  • Annual Conference
  • AGM

Click here to view full Newsletter

   
POSTED ON
May 27, 2018

CCiNZ Newsletter - 21 May 2018

This months newsletter features:

  • CCiNZ AGM, 7th June

Click here to view full Newsletter

   
POSTED ON
May 15, 2018

CCiNZ Newsletter - 30th April 2018

This months newsletter features:

  • CCiNZ 2018 Conference Announcement: SURVIVING IN THE CONTACT CENTRE: HOW TO, WHAT WITH, AND WHY!
  • CCiNZ 2018 National Annual Awards Open tomorrow, May 1st!! 

Click here to view full Newsletter

 

 

   
POSTED ON
Apr 10, 2018

CCiNZ Newsletter - 4 April 2018

This months newsletter features:

  • Don't forget to register your spot for our AGM!
  • CCiNZ and Chandler Macleod teamed up to commission the NZ Contact Centre Benchmarking Whitepaper 2018
  • Modern Workforce Planning Workshop
  • Keep the 14th September 2018 free
Click here to view full Newsletter
   
POSTED ON
Feb 28, 2018

CCiNZ Newsletter - February 2018

This month's newsletter features:

  • CCiNZ Committee strategy and business planning
  • AGM 2018
  • CCiNZ 2018 Conference

Click here to view full newsletter.

   
POSTED ON
Jan 23, 2018

CCiNZ Newsletter - January 2018

This months newsletter features:

  • CCiNZ Welcomes you to 2018
  • Keep the 3rd August 2018 free
  • Calling out for new CCiNZ Committee Members

Click here to view full Newsletter

   
POSTED ON
Dec 20, 2017

CCiNZ Newsletter - December 2017

This months newsletter features:

  • Wishing you a very Merry Christmas
  • Keep this date free 3 August 2018 CCiNZ Conference
  • Welcome to our new CCiNZ member, Westpac
  • Special General Meeting Wednesday 10th January 2018 
Click here to view full Newsletter
   
POSTED ON
Nov 30, 2017

CCINZ Newsletter - 28 November 2017

This months newsletter features:

  • How entering and winning a CCiNZ Award created opportunities for Laura
  • CCiNZ Christmas Party - Don't miss out
  • Do you want to know more about Workforce Planning?
  • Welcome to our new CCiNZ member, The Produce Company - Auckland
  • Check out this year's Conference speaker's presentations 
Click here to view full Newsletter
   
POSTED ON
Oct 27, 2017

CCiNZ Newsletter - 26 October 2017

This months newsletter features:

  • Make the Contact Centre your foot in the door - How Manukau Institute of Technology opened the world of opportunities and changed one person's life.  An inspirational read.
  • Welcome to our New Members
  • Why be a CCiNZ Member
  • Jabra Evolve
  • How to become a CCiNZ Member
  • Event Review - Promoting and Protecting Wellness in the Workplace blog
  • Do you want to know more about Workforce Planning? Expressions of interest  
  • Xmas Party Registrations
Click here to view full Newsletter
   
POSTED ON
Oct 27, 2017

CCiNZ Newsletter - 2 October 2017

This months newsletter features:

  • Promoting & Protecting Wellness in the Workplace Events
  • Check out our membership options and join CCiNZ enabling Contact Centre Professionals and Partners to be successful.
  • Enghouse Interactive 'Stories From The Front Line' Webinar
  • Xmas Party Registrations

Click here to view full Newsletter

   
POSTED ON
Sep 11, 2017

CCiNZ Newsletter - September 2017

This months newsletter features:

  • Lifting the Game event, Auckland
  • New Members
  • New Platinum Corporate Members
  • Book events here

Click here to view full Newsletter

   
POSTED ON
Aug 30, 2017

CCiNZ Newsletter - August 2017

This months newsletter features:

  • 2017 CCiNZ Award Winners
  • Check out the photos from Conference and Awards 
  • Have your say on the Skills New Zealand qualifications review
  • Customer Service Accreditation Special Offer 
  • What's happening in the Contact Centre World?
  • Up and Coming Events
Click here to view full Newsletter
   
POSTED ON
Aug 30, 2017

CCiNZ Events Newsletter - August 2017

This months Events newsletter features:

- CCiNZ Conference and National Awards

- New Membership pricing

Click here to view full Newsletter

   
POSTED ON
Jul 23, 2017

CCiNZ Events Newsletter - July 2017

This months newsletter features:

2017 National CCiNZ Conference - Get to know your Exhibitors!

Click here to view full Newsletter

   
POSTED ON
Jul 15, 2017

CCiNZ Newsletter - 14 July 2017

This months newsletter features:

  • Announcing our CCiNZ National 2017 Award Finalists!
  • Palmerston North Event: 'Learn the Secrets to Success & Boosting Staff Performance', 25th July at 11:30am
  • Hamilton Event: 'Sharing Opportunities & Ideas', 3rd August at 7:30am
  • Remember to check out our online Articles (members only), Blog, Situations Vacant etc
  • Welcome to our newest Members: Crombie Lockwood and Hutt City Council 
  • See our CCiNZ 2017 National Conference Promo Video 
Click here to view full Newsletter
   
POSTED ON
Jun 23, 2017

CCiNZ Events Newsletter - June 2017

This months newsletter features:

  • What's been happening at CCiNZ!
  • Opportunity -  Pre-Conference Site Visits - SKY TV, Southern Cross & Xero
  • Earlybird Tickets for the 2017 CCiNZ National Conference close Friday 30th June 
  • Exhibitors - see who they are here and read all about them! 
  • Our CCiNZ 2017 National Conference Promo Video here
  • Welcome to our newest members:
  • CCiNZ/Madison Event, 25th May
  • CCiNZ/Chandler Macleod Event with Jacinda Ardern, 16th June
  • Events coming up!

Click here to view full Newsletter

   
POSTED ON
Jun 09, 2017

CCiNZ Newsletter - June 2017

This months newsletter features:

  • Announcing the new CCiNZ Committee
  • CCiNZ & Chandler Macleod - An Industry Event with Jacinda Ardern Auckland, Friday 16th June at 3:15pm 
  • Our CCiNZ National Conference Exhibitors
  • Events coming up! 

Click here to view full Newsletter

   
POSTED ON
May 26, 2017

CCiNZ AGM Voting Forms & Awards Extension Date

CCiNZ Newsletter - 25 May 2017

This months newsletter features:

  • CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm - 2017 Elections Candidate Profiles Voting Form
  • CCiNZ Annual Awards 2017: Submission Date Extension – Entries now close on Tuesday 6th June at 5pm

Click here to view full Newsletter

   
POSTED ON
May 19, 2017

CCiNZ Events Newsletter - May 2017

This months newsletter features:

  • CCiNZ National Awards – Auckland, Friday 11th August, 6:00pm – Entries close 29th May at 5pm!
  • CCiNZ & Madison – How do you motivate your team? – Auckland, Thursday 25th May 3:00pm
  • Enghouse Interactive Webinar – Self-service: Offer Customers what they want! Wednesday 31st May 12:00pm
Coming up next month! 
  • CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm
  • CCiNZ & Chandler Macleod – An Industry Event with Jacinda Ardern – Auckland, Friday 16th June at 3:15pm
  • CCiNZ and Skills present 'Learn the Secrets to Success and Boosting Staff Performance' - Christchurch, 22nd June at 11:30am
  • Rapid Results (NEW!) Contact Centre Managers Course – Auckland, Friday 30th June at 8:30
  • CCiNZ 2017 National Conference ‘Get your head out of the cloud’ – Auckland, 11th August
Click here to view full Newsletter
   
POSTED ON
May 17, 2017

CCiNZ/Madison Event, Thursday 25th May 2017

This months newsletter features:

  •  CCiNZ/Madison Event: How do you Motivate your Team? 

Click here to view full Newsletter

   
POSTED ON
May 15, 2017

CCiNZ Awards Reminder - May 2017

This months newsletter features:

  •  Entries for this year's CCiNZ National Awards close 29th May - get in quick!

 Click here to view full Reminder Newsletter

   
POSTED ON
May 15, 2017

CCiNZ Newsletter - 12 May 2017: SGM Submissions and Voting

This newsletter features the Special General Meeting submissions and electronic voting options in respect to changes in our Constitution. 

Click here to view full Newsletter

   
POSTED ON
May 15, 2017

CCiNZ Newsletter - May 2017

This months newsletter features:

  • CCiNZ announce Enghouse Interactive Sponsorship 
  • Snapshotz 
  • CCiNZ happenings within the industry
  • CCiNZ Situations Vacant page
  • Upcoming events
  • CCiNZ AGM: Auckland 8th June at 4:30pm
  • 2017 CCiNZ Annual Conference and Awards evening
  • New Members

Click here to view full Newsletter

   
POSTED ON
May 01, 2017

CCiNZ Newsletter - 20 April 2017: SGM Announcement

This newsletter features a Special General Meeting announcement to vote on changes to our Constitution. It includes the proposed changes and submission dates for electronic voting.

Click here to view full Newsletter

   
POSTED ON
Apr 16, 2017

CCiNZ Conference Newsletter April 2017

This months Conference newsletter features the latest updates for the CCiNZ National Conference – Friday 11th August 2017

Click here to view full Newsletter

 

   
POSTED ON
Apr 11, 2017

CCiNZ Newsletter - April 2017

This months newsletter features:

  • National CCiNZ Annual General Meeting – Change of date to 8th June 2017 
  • 2017 CCiNZ National Awards – Entries now open

Recent event blogs - read them online:

    • Rapid Results and CRM Consulting Team Leader Summit,
    • Salmat Contact Centre Site Tour,
    • Countdown Customer Care Housewarming Party
    • CCiNZ & MIT "Sharing Best Practice" Event

Upcoming Events:

    • Wellington: 4th May at 5pm - CCiNZ and Chandler Macleod: People vs Natural disasters  
    • Auckland: 11th August - CCiNZ National Conference  

Click here to view full Newsletter

   
POSTED ON
Mar 21, 2017

CCiNZ Event Newsletter - March 2017

CCiNZ Events Newsletter - March 2017

This months newsletter features:

  • Genesys/Interactive Intelligence ANALYST WEBINAR
  • Salmat Contact Centre Site Tour – Auckland, 23rd March and 30th March
  • MIT Sharing best practice – Auckland, 29th March 
  • CCiNZ/Skills/CRM Consulting Boost your Employer Brand - Auckland, 6th April
  • Rapid Results Contact Centre Management Course - Auckland, 7th April (over 4 months)
  • CCiNZ Annual General Meeting - Auckland, 25th May
  • CCiNZ National Conference – Friday 11th August 2017
  • CCiNZ Annual Awards – Friday 11th August 2017

Click here to view full Newsletter

   
POSTED ON
Mar 10, 2017

CCiNZ Newsletter - March 2017

CCiNZ Newsletter - March 2017

This months newsletter features:

  • CCiNZ National Conference – Friday 11th August 2017
  • Exhibitors – share their expertise with you
  • National CCiNZ Annual General Meeting – 25th May 2017
  • Genesys/Interactive Intelligence ANALYST WEBINAR
  • Excellent customer service at the heart of Mercury
  • CCiNZ Awards
  • CX: The New Business Differentiator
  • Upcoming Events

Click here to view full Newsletter

   
POSTED ON
Feb 27, 2017

CCiNZ Event Newsletter - February 2017

This months Event newsletter features:

  • Chandler Macleod & CCiNZ Contact Centre Benchmark
  • Filling Entry Level Roles a Challenge? Auckland, 8th March, 10am
  • Boost your Employer Brand - Auckland, 16 March, 7am
  • Rapid Results Courses: Team Leader Summit (with CRM Consulting) - Wellington, Thursday 9th March, 8:30am; Contact Centre Management Course - Auckland, Friday 7th April, 8:30am
  • National CCiNZ Annual General Meeting – 25th May 2017, 4:40pm
  • CCiNZ National Conference – Friday 11th August 2017
  • CCiNZ Annual Awards – Friday 11th August 2017
Click here to view full Newsletter
   
POSTED ON
Feb 03, 2017

CCiNZ Newsletter - February 2017

This months newsletter features:

  • CCiNZ National Conference – Friday 11th August 2017
  • Chandler Macleod & CCiNZ Contact Centre Benchmark
  • National CCiNZ Annual General Meeting – 25th May 2017
  • CCiNZ Community
  • Other Upcoming Events

Click here to view full Newsletter

   
POSTED ON
Dec 22, 2016

CCiNZ Newsletter - December 2016

This months Newsletter features:

  • CCiNZ National Conference – Friday 11th August 2017
  • Exclusive Offer from MIT – Contact Centre Level 3 Qualification
  • APCCAL Visit
  • AUW – Australian Utility Week Conference

Click here to view full Newsletter

   
POSTED ON
Dec 12, 2016

CCiNZ Newsletter - Xmas Invitation 2016

This months Newsletter features:

Celebrate with CCiNZ

  • Auckland 1st December
  • Wellington 8th December

Click here to view full Newsletter

   
POSTED ON
Dec 12, 2016

CCiNZ Newsletter - November 2016

This months Newsletter features:

  • Contact Centre Community Halloween Competition Winners
  • Exclusive Offer to CCiNZ Members - First Aid Training Courses!
  • Interactive Intelligence Survey Winner
  • APCCAL Visit
  • CCiNZ 2017 Conference – book it in your calendars!
  • Special Upcoming events:
  • 29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia
  • Other Upcoming Events
Click here to view full Newsletter
   
POSTED ON
Nov 08, 2016

CCiNZ Event Newsletter - November 2016

This months newsletter features:

•CCiNZ & Skills - Coffee, Cakes and Contact Centres - Hamilton event

Click here to view full Newsletter

   
POSTED ON
Nov 08, 2016

CCiNZ Events Newsletter - October 2016

This months newsletter features:

•Remember to enter our Contact Centre Community Halloween Competition!

•Special Upcoming events: Tuesday 8th November at 7am - CCiNZ & Madison: Resilience Matters - How to manage stressful events and stay well 

•Tuesday 8th November 10:30am – CCiNZ & MIT Morning Tea

•29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia

•Other Upcoming Events

Click here to view full Newsletter

   

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