Newsletters

CCiNZ Newsletter - November 2018

This months newsletter features:

• CX Decisions Makers Guide
• Blog from Madison
• Welcome to our newest Members
• 2018 Xmas Parties

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CCiNZ Events Newsletter - 26 October 2018

This months newsletter features:

• Sennheiser SDW 5016 Release  
• Is It Time to Get Web Chat? Wednesday 31 October, 2pm NZDT 
• Value of Qualifications
• Artificial Intelligence in NZ - What time are the robots taking over?
• Changing conversations with your Execs
• And a second event with Connections.......Customer Service vs Customer Experience – why does the difference matter?
• Learning Planet Training Activities Workshops 
• Annual Xmas Gathering 

CCiNZ Newsletter - October 2018

This months newsletter features:

• CCiNZ 2018 Annual Conference
• Congratulations to our 2018 Award Winners!
• A word from our Exhibitor - Fiji Trade Commission Australia & NZ
• Future of Work, with a focus on career pathways.
• Mentor Programme Applications Now Open!
• Is it time to get Web Chat yet?
• UPCOMING EVENTS REGISTER NOW! 

CCiNZ Newsletter - September 2018

This months newsletter features:

• CCiNZ 2018 NATIONAL CONFERENCE - ONLY 30 Tickets left 
• FULL AGENDA
• CHECK OUT OUR AWARDS FINALISTS
• CONFERENCE EXHIBITOR STAND - 1 left!
• WELCOME TO OUR NEW MEMBERS

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CCiNZ Newsletter - July 2018

This months newsletter features:

• Congratulations to our 2018 CCiNZ Finalists
• CCiNZ AWARDS EVENING
• CCiNZ 2018 NATIONAL CONFERENCE - 7 weeks to go! Have you got your ticket?
• Check out our line up of amazing Speakers! Eileen Oliver-Free of The Skills Group and Industrial/Organisational Psychologist Marija Potter
• CONFERENCE EXHIBITOR STAND - 1 left!! 
• ABSOLUTELY POSITIVELY WELLINGTON Event Thursday 2nd August

CCiNZ Newsletter - 24 July 2018

This months newsletter features:

• NZ Contact Centre Benchmarking Whitepaper 2018 Events, Hamilton & Tauranga
• CCiNZ 2018 NATIONAL CONFERENCE - 8 weeks to go! Have you got your ticket?
• CONFERENCE EXHIBITOR STAND - 1 left!! 
• EARLIER CCiNZ AWARDS FINALISTS ANNOUNCEMENT
• ABSOLUTELY POSITIVELY WELLINGTON EVENT, August

CCiNZ Newsletter - June 2018

This months newsletter features:

• CCiNZ AGM Results 
• A note from our new Co-Chairs....
• Membership Renewals
• Conference tickets are selling fast
• CCiNZ Awards
• Upcoming Events

CCiNZ Newsletter - 28 May 2018

This newsletter features:

CCiNZ AGM: Committee Elections - Candidate Profiles and Voting Form

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CCiNZ Newsletter - 23 May 2018

This months newsletter features:

• Annual Awards
• Annual Conference
• AGM

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CCiNZ Newsletter - 21 May 2018

This months newsletter features:

• CCiNZ AGM, 7th June

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CCiNZ Newsletter - 30th April 2018

This months newsletter features:

• CCiNZ 2018 Conference Announcement: SURVIVING IN THE CONTACT CENTRE: HOW TO, WHAT WITH, AND WHY!
• CCiNZ 2018 National Annual Awards Open tomorrow, May 1st!! 

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CCiNZ Newsletter - 4 April 2018

This months newsletter features:

• Don't forget to register your spot for our AGM!
• CCiNZ and Chandler Macleod teamed up to commission the NZ Contact Centre Benchmarking Whitepaper 2018
• Modern Workforce Planning Workshop
• Keep the 14th September 2018 free

CCiNZ Newsletter - February 2018

This month's newsletter features:

• CCiNZ Committee strategy and business planning
• AGM 2018
• CCiNZ 2018 Conference

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CCiNZ Newsletter - January 2018

This months newsletter features:

• CCiNZ Welcomes you to 2018
• Keep the 3rd August 2018 free
• Calling out for new CCiNZ Committee Members

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CCiNZ Newsletter - December 2017

This months newsletter features:

• Wishing you a very Merry Christmas
• Keep this date free 3 August 2018 CCiNZ Conference
• Welcome to our new CCiNZ member, Westpac
• Special General Meeting Wednesday 10th January 2018 

CCINZ Newsletter - 28 November 2017

This months newsletter features:

• How entering and winning a CCiNZ Award created opportunities for Laura
• CCiNZ Christmas Party - Don't miss out
• Do you want to know more about Workforce Planning?
• Welcome to our new CCiNZ member, The Produce Company - Auckland
• Check out this year's Conference speaker's presentations 

CCiNZ Newsletter - 26 October 2017

This months newsletter features:

• Make the Contact Centre your foot in the door - How Manukau Institute of Technology opened the world of opportunities and changed one person's life.  An inspirational read.
• Welcome to our New Members
• Why be a CCiNZ Member
• Jabra Evolve
• How to become a CCiNZ Member
• Event Review - Promoting and Protecting Wellness in the Workplace blog
• Do you want to know more about Workforce Planning? Expressions of interest  
• Xmas Party Registrations

CCiNZ Newsletter - 2 October 2017

This months newsletter features:

• Promoting & Protecting Wellness in the Workplace Events
• Check out our membership options and join CCiNZ enabling Contact Centre Professionals and Partners to be successful.
• Enghouse Interactive 'Stories From The Front Line' Webinar
• Xmas Party Registrations

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CCiNZ Newsletter - September 2017

This months newsletter features:

• Lifting the Game event, Auckland
• New Members
• New Platinum Corporate Members
• Book events here

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CCiNZ Newsletter - August 2017

This months newsletter features:

• 2017 CCiNZ Award Winners
• Check out the photos from Conference and Awards 
• Have your say on the Skills New Zealand qualifications review
• Customer Service Accreditation Special Offer 
• What's happening in the Contact Centre World?
• Up and Coming Events

CCiNZ Events Newsletter - August 2017

This months Events newsletter features:

- CCiNZ Conference and National Awards

- New Membership pricing

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CCiNZ Events Newsletter - July 2017

This months newsletter features:

2017 National CCiNZ Conference - Get to know your Exhibitors!

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CCiNZ Newsletter - 14 July 2017

This months newsletter features:

• Announcing our CCiNZ National 2017 Award Finalists!
• Palmerston North Event: 'Learn the Secrets to Success & Boosting Staff Performance', 25th July at 11:30am
• Hamilton Event: 'Sharing Opportunities & Ideas', 3rd August at 7:30am
• Remember to check out our online Articles (members only), Blog, Situations Vacant etc
• Welcome to our newest Members: Crombie Lockwood and Hutt City Council 
• See our CCiNZ 2017 National Conference Promo Video 

CCiNZ Events Newsletter - June 2017

This months newsletter features:

• What's been happening at CCiNZ!
• Opportunity -  Pre-Conference Site Visits - SKY TV, Southern Cross & Xero
• Earlybird Tickets for the 2017 CCiNZ National Conference close Friday 30th June 
• Exhibitors - see who they are here and read all about them! 
• Our CCiNZ 2017 National Conference Promo Video here
• Welcome to our newest members:
• CCiNZ/Madison Event, 25th May
• CCiNZ/Chandler Macleod Event with Jacinda Ardern, 16th June
• Events coming up!

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CCiNZ Newsletter - June 2017

This months newsletter features:

• Announcing the new CCiNZ Committee
• CCiNZ & Chandler Macleod - An Industry Event with Jacinda Ardern Auckland, Friday 16th June at 3:15pm 
• Our CCiNZ National Conference Exhibitors
• Events coming up! 

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CCiNZ AGM Voting Forms & Awards Extension Date

CCiNZ Newsletter - 25 May 2017

This months newsletter features:

• CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm - 2017 Elections Candidate Profiles Voting Form
• CCiNZ Annual Awards 2017: Submission Date Extension – Entries now close on Tuesday 6th June at 5pm

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CCiNZ Events Newsletter - May 2017

This months newsletter features:

• CCiNZ National Awards – Auckland, Friday 11th August, 6:00pm – Entries close 29th May at 5pm!
• CCiNZ & Madison – How do you motivate your team? – Auckland, Thursday 25th May 3:00pm
• Enghouse Interactive Webinar – Self-service: Offer Customers what they want! Wednesday 31st May 12:00pm

• CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm
• CCiNZ & Chandler Macleod – An Industry Event with Jacinda Ardern – Auckland, Friday 16th June at 3:15pm
• CCiNZ and Skills present 'Learn the Secrets to Success and Boosting Staff Performance' - Christchurch, 22nd June at 11:30am
• Rapid Results (NEW!) Contact Centre Managers Course – Auckland, Friday 30th June at 8:30
• CCiNZ 2017 National Conference ‘Get your head out of the cloud’ – Auckland, 11th August

CCiNZ/Madison Event, Thursday 25th May 2017

This months newsletter features:

•  CCiNZ/Madison Event: How do you Motivate your Team? 

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CCiNZ Awards Reminder - May 2017

This months newsletter features:

•  Entries for this year's CCiNZ National Awards close 29th May - get in quick!

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CCiNZ Newsletter - 12 May 2017: SGM Submissions and Voting

This newsletter features the Special General Meeting submissions and electronic voting options in respect to changes in our Constitution. 

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CCiNZ Newsletter - May 2017

This months newsletter features:

• CCiNZ announce Enghouse Interactive Sponsorship 
• Snapshotz 
• CCiNZ happenings within the industry
• CCiNZ Situations Vacant page
• Upcoming events
• CCiNZ AGM: Auckland 8th June at 4:30pm
• 2017 CCiNZ Annual Conference and Awards evening
• New Members

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CCiNZ Newsletter - 20 April 2017: SGM Announcement

This newsletter features a Special General Meeting announcement to vote on changes to our Constitution. It includes the proposed changes and submission dates for electronic voting.

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CCiNZ Conference Newsletter April 2017

This months Conference newsletter features the latest updates for the CCiNZ National Conference – Friday 11th August 2017

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CCiNZ Newsletter - April 2017

This months newsletter features:

• National CCiNZ Annual General Meeting – Change of date to 8th June 2017 
• 2017 CCiNZ National Awards – Entries now open

Recent event blogs - read them online:

• • Rapid Results and CRM Consulting Team Leader Summit,
  • Salmat Contact Centre Site Tour,
  • Countdown Customer Care Housewarming Party
  • CCiNZ & MIT "Sharing Best Practice" Event

Upcoming Events:

• • Wellington: 4th May at 5pm - CCiNZ and Chandler Macleod: People vs Natural disasters  
  • Auckland: 11th August - CCiNZ National Conference  

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CCiNZ Event Newsletter - March 2017

CCiNZ Events Newsletter - March 2017

This months newsletter features:

• Genesys/Interactive Intelligence ANALYST WEBINAR
• Salmat Contact Centre Site Tour – Auckland, 23rd March and 30th March
• MIT Sharing best practice – Auckland, 29th March 
• CCiNZ/Skills/CRM Consulting Boost your Employer Brand - Auckland, 6th April
• Rapid Results Contact Centre Management Course - Auckland, 7th April (over 4 months)
• CCiNZ Annual General Meeting - Auckland, 25th May
• CCiNZ National Conference – Friday 11th August 2017
• CCiNZ Annual Awards – Friday 11th August 2017

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CCiNZ Newsletter - March 2017

CCiNZ Newsletter - March 2017

This months newsletter features:

• CCiNZ National Conference – Friday 11th August 2017
• Exhibitors – share their expertise with you
• National CCiNZ Annual General Meeting – 25th May 2017
• Genesys/Interactive Intelligence ANALYST WEBINAR
• Excellent customer service at the heart of Mercury
• CCiNZ Awards
• CX: The New Business Differentiator

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CCiNZ Event Newsletter - February 2017

This months Event newsletter features:

• Chandler Macleod & CCiNZ Contact Centre Benchmark
• Filling Entry Level Roles a Challenge? Auckland, 8th March, 10am
• Boost your Employer Brand - Auckland, 16 March, 7am
• Rapid Results Courses: Team Leader Summit (with CRM Consulting) - Wellington, Thursday 9th March, 8:30am; Contact Centre Management Course - Auckland, Friday 7th April, 8:30am

• National CCiNZ Annual General Meeting – 25th May 2017, 4:40pm
• CCiNZ National Conference – Friday 11th August 2017
• CCiNZ Annual Awards – Friday 11th August 2017

CCiNZ Newsletter - February 2017

This months newsletter features:

• CCiNZ National Conference – Friday 11th August 2017
• Chandler Macleod & CCiNZ Contact Centre Benchmark
• National CCiNZ Annual General Meeting – 25th May 2017
• CCiNZ Community
• Other Upcoming Events

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CCiNZ Newsletter - December 2016

This months Newsletter features:

• CCiNZ National Conference – Friday 11th August 2017
• Exclusive Offer from MIT – Contact Centre Level 3 Qualification
• APCCAL Visit
• AUW – Australian Utility Week Conference

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CCiNZ Newsletter - Xmas Invitation 2016

This months Newsletter features:

Celebrate with CCiNZ

• Auckland 1st December
• Wellington 8th December

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