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POSTED ON
May 01, 2017

CCiNZ Newsletter - 20 April 2017: SGM Announcement

This newsletter features a Special General Meeting announcement to vote on changes to our Constitution. It includes the proposed changes and submission dates for electronic voting.

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POSTED ON
Apr 16, 2017

CCiNZ Conference Newsletter April 2017

This months Conference newsletter features the latest updates for the CCiNZ National Conference – Friday 11th August 2017

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POSTED ON
Apr 11, 2017

CCiNZ Newsletter - April 2017

This months newsletter features:

  • National CCiNZ Annual General Meeting – Change of date to 8th June 2017 
  • 2017 CCiNZ National Awards – Entries now open

Recent event blogs - read them online:

    • Rapid Results and CRM Consulting Team Leader Summit,
    • Salmat Contact Centre Site Tour,
    • Countdown Customer Care Housewarming Party
    • CCiNZ & MIT "Sharing Best Practice" Event

Upcoming Events:

    • Wellington: 4th May at 5pm - CCiNZ and Chandler Macleod: People vs Natural disasters  
    • Auckland: 11th August - CCiNZ National Conference  

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POSTED ON
Mar 21, 2017

CCiNZ Event Newsletter - March 2017

CCiNZ Events Newsletter - March 2017

This months newsletter features:

  • Genesys/Interactive Intelligence ANALYST WEBINAR
  • Salmat Contact Centre Site Tour – Auckland, 23rd March and 30th March
  • MIT Sharing best practice – Auckland, 29th March 
  • CCiNZ/Skills/CRM Consulting Boost your Employer Brand - Auckland, 6th April
  • Rapid Results Contact Centre Management Course - Auckland, 7th April (over 4 months)
  • CCiNZ Annual General Meeting - Auckland, 25th May
  • CCiNZ National Conference – Friday 11th August 2017
  • CCiNZ Annual Awards – Friday 11th August 2017

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POSTED ON
Mar 10, 2017

CCiNZ Newsletter - March 2017

CCiNZ Newsletter - March 2017

This months newsletter features:

  • CCiNZ National Conference – Friday 11th August 2017
  • Exhibitors – share their expertise with you
  • National CCiNZ Annual General Meeting – 25th May 2017
  • Genesys/Interactive Intelligence ANALYST WEBINAR
  • Excellent customer service at the heart of Mercury
  • CCiNZ Awards
  • CX: The New Business Differentiator
  • Upcoming Events

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POSTED ON
Feb 27, 2017

CCiNZ Event Newsletter - February 2017

This months Event newsletter features:

  • Chandler Macleod & CCiNZ Contact Centre Benchmark
  • Filling Entry Level Roles a Challenge? Auckland, 8th March, 10am
  • Boost your Employer Brand - Auckland, 16 March, 7am
  • Rapid Results Courses: Team Leader Summit (with CRM Consulting) - Wellington, Thursday 9th March, 8:30am; Contact Centre Management Course - Auckland, Friday 7th April, 8:30am
  • National CCiNZ Annual General Meeting – 25th May 2017, 4:40pm
  • CCiNZ National Conference – Friday 11th August 2017
  • CCiNZ Annual Awards – Friday 11th August 2017
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POSTED ON
Feb 03, 2017

CCiNZ Newsletter - February 2017

This months newsletter features:

  • CCiNZ National Conference – Friday 11th August 2017
  • Chandler Macleod & CCiNZ Contact Centre Benchmark
  • National CCiNZ Annual General Meeting – 25th May 2017
  • CCiNZ Community
  • Other Upcoming Events

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POSTED ON
Dec 22, 2016

CCiNZ Newsletter - December 2016

This months Newsletter features:

  • CCiNZ National Conference – Friday 11th August 2017
  • Exclusive Offer from MIT – Contact Centre Level 3 Qualification
  • APCCAL Visit
  • AUW – Australian Utility Week Conference

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POSTED ON
Dec 12, 2016

CCiNZ Newsletter - Xmas Invitation 2016

This months Newsletter features:

Celebrate with CCiNZ

  • Auckland 1st December
  • Wellington 8th December

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POSTED ON
Dec 12, 2016

CCiNZ Newsletter - November 2016

This months Newsletter features:

  • Contact Centre Community Halloween Competition Winners
  • Exclusive Offer to CCiNZ Members - First Aid Training Courses!
  • Interactive Intelligence Survey Winner
  • APCCAL Visit
  • CCiNZ 2017 Conference – book it in your calendars!
  • Special Upcoming events:
  • 29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia
  • Other Upcoming Events
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POSTED ON
Nov 08, 2016

CCiNZ Event Newsletter - November 2016

This months newsletter features:

•CCiNZ & Skills - Coffee, Cakes and Contact Centres - Hamilton event

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POSTED ON
Nov 08, 2016

CCiNZ Events Newsletter - October 2016

This months newsletter features:

•Remember to enter our Contact Centre Community Halloween Competition!

•Special Upcoming events: Tuesday 8th November at 7am - CCiNZ & Madison: Resilience Matters - How to manage stressful events and stay well 

•Tuesday 8th November 10:30am – CCiNZ & MIT Morning Tea

•29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia

•Other Upcoming Events

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POSTED ON
Oct 26, 2016

CCiNZ Newsletter - October 2016

This months newsletter features:

•What's been happening at CCiNZ over the past month?
•Contact Centre Community Halloween Competition
•Special Upcoming events: Tuesday 8th November 10:30am – CCiNZ & MIT / 29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia
•Other Upcoming Events

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POSTED ON
Sep 21, 2016

CCiNZ Newsletter - September 2016

This months newsletter features:

  • Conference and Awards Presentation and Prizewinners
  • Movers & Shakers page
  • Situations Vacant
  • Christchurch Event Monday 19th September
  • Wellington Even Thursday 22nd September 

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POSTED ON
Sep 22, 2016

CCiNZ Newsletter - August 2016

This months newsletter features:

  • 2016 Conference and Awards - 3 weeks to book!

 

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POSTED ON
Sep 22, 2016

CCiNZ Newsletter - July 2016

This months newsletter features:

  • Conference and Awards Earlybird Tickets
  • Conference Agenda
  • Chairmans Update

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POSTED ON
Sep 22, 2016

CCiNZ Newsletter - May 2016

This months newsletter features:

  • CCiNZ Awards - Extended closing date

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POSTED ON
Sep 22, 2016

CCiNZ Newsletter - March 2016

This months newsletter features:

  • 2016 Conference date accouncement

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POSTED ON
Sep 22, 2016

CCiNZ Newsletter - January 2016

This months newsletter features:

  • Event Survey win a double movie pass!

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POSTED ON
Oct 25, 2016

CCiNZ Newsletter - December 2015

This months newsletter features:

•A word from the CCiNZ Chair
•Welcome to our new CCiNZ Corporate Members
•Up and Coming Events that you cannot miss 

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POSTED ON
Oct 25, 2016

CCiNZ Newsletter - November 2015

This months newsletter features:

•Come Celebrate Xmas with the CCiNZ team

•Become a CCiNZ Member - do it now!!!

•How to motivate staff over Xmas?

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POSTED ON
Oct 25, 2016

CCiNZ Newsletter - October 2015

This months newsletter features:

• CCiNZ Contact Centre 2015 Awards Winners Announced
•APCCAL visit
•CCiNZ Conference's a success
•Keeping Up with Digitalisation, Changing Customer Needs and Achieving Seamless Integration of all Channels
•It's time to secure your copy of the world's best Contact Centre Report. It's valued at USD 1,500, but can be yours for free!

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POSTED ON
Oct 26, 2016

CCiNZ Newsletter - August 2015

This months newsletter features:

•2015 CCiNZ Auckland Conference Friday 21st August
•2015 National Contact Centre Awards Evening

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POSTED ON
Oct 26, 2016

CCiNZ Newsletter - July 2015

This months newsletter features:

•Don't miss out on this year's Conferences

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POSTED ON
Oct 26, 2016

CCiNZ Newsletter - June 2015

This months newsletter features:

•CCiNZ Awards - You could be on your way to Singapore!
•Introducing the 2015 CCiNZ Committee
•Regional Conferences Book your spot today
•Other Interesting News : CCiNZ Annual Contact Centre Awards / absol launces new website www.absol.co.nz with a special offer for CCiNZ members / Challenge your Team!!! Walking Stars / APCCAL Expo Conference and Awards 

Click here to view full Newsletter dated 15th June
Click here to view full Newsletter dated 29th June
   
POSTED ON
Oct 26, 2016

CCiNZ Newsletter - May 2015

This months newsletter features:

•CCiNZ Annual General Meeting - June 9th
•CCiNZ Annual Regional Conferences - Starting July
•CCiNZ Annual Regional and National Awards

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POSTED ON
Oct 26, 2016

CCiNZ Newsletter - March 2015

This months newsletter features:

•CCiNZ Annual Regional Conferences “Great Leadership starts with you”
•2015 CCiNZ Awards
•CCiNZ Showcasing our winners - Event
•An Engaging article on - The importance of hiring the right people in your contact centre
•CCiNZ Annual General Meeting

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POSTED ON
Oct 26, 2016

CCiNZ Newsletter - February 2015

This months newsletter features:

•Book These Dates Into Your Calendar Now CCiNZ Annual Conference dates are set: - Christchurch 24th July 2015 - Wellington 7th August 2015 - Auckland 21st August 2015
•Sovereign Contact Centre Open Week
•Showcasing CCiNZ Award winners - Learn from the Stars Event
•Up and coming events

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POSTED ON
Oct 26, 2016

CCiNZ Newsletter - January 2015

This months newsletter features:

•Welcome back!
•Are You Ready For The Truth?
•Up and coming events

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POSTED ON
Dec 04, 2014

CCiNZ Newsletter - November 2014

This months newsletter features;

  • Auckland Regional Event
  • NZ Contact Centres represented at the 2014 Asia Pacific Contact Centre Assosciation of Leaders
  • CCiNZ Xmas functions
  • CCiNZ Awards Coctail evening

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POSTED ON
Dec 04, 2014

CCiNZ Newsletter - October 2014

This months newsletter features;

  • 2014 CCiNZ Contact Centre Award finalist announced
  • 2014 Regional events

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POSTED ON
Aug 26, 2014

CCiNZ Newsletter - August 2014

This months newsletter features;

  • CCiNZ Awards 2014
  • CCiNZ Regional Events
  • What CRM System does your Centre use
  • Up and Coming Events

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POSTED ON
Aug 26, 2014

CCiNZ Newsletter - June 2014

CCINZNEWSLETTER-MAY2014

This months newsletter features;

  • CCiNZ Annual General Meeting
  • Up and coming events
  • Embracing the Big R
  • Don Peppers Event

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POSTED ON
May 09, 2014

CCiNZ Newsletter - May 2014

This months newsletter features;

  • Using customer journey mapping to improve the customer experience
  • Up and coming events
  • CCiNZ Road Show, Auckland, Hamilton, and Napier
  • CCiNZ AGM

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POSTED ON
May 09, 2014

CCiNZ Newsletter - April 2014

This months newsletter features;

  • CCiNZ coming to a town near you
  • AGM
  • New website and news articles
  • Up and coming events

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POSTED ON
Feb 26, 2014

CCiNZ Newsletter - February 2014

This month's newsletter features:

Welcome back
Win a $200 dinner voucher
Coming to a town near you soon
CCiNZ Awards
Articles and news
Up and coming events

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POSTED ON
Jan 10, 2014

CCiNZ Newsletter - January 2014

This month's newsletter features:

Welcome back
Win a $200 dinner voucher
Meet our new CCiNZ Committee members and Advisory member
Be polite, stay calm and take notes....
Up and coming events

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POSTED ON
Jan 10, 2014

CCiNZ Newsletter - December 2013

This month's newsletter features:

How to keep your staff going through the Xmas period
A word from the CCiNZ Chair
Up and coming events

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POSTED ON
Dec 04, 2013

CCiNZ Newsletter - November 2013

This month's newsletter features:

Manawatu Contact Centre Awards
What great event
Up and coming events

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POSTED ON
Dec 03, 2013

CCiNZ Newsletter - October 2013

This month's newsletter features:

Congratulations to our CCiNZ Award winners
2013 Conference wrap up

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