Newsletters

CCiNZ Newsletter - September 2017

This months newsletter features:

• Lifting the Game event, Auckland
• New Members
• New Platinum Corporate Members
• Book events here

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CCiNZ Newsletter - August 2017

This months newsletter features:

• 2017 CCiNZ Award Winners
• Check out the photos from Conference and Awards 
• Have your say on the Skills New Zealand qualifications review
• Customer Service Accreditation Special Offer 
• What's happening in the Contact Centre World?
• Up and Coming Events

CCiNZ Events Newsletter - August 2017

This months Events newsletter features:

- CCiNZ Conference and National Awards

- New Membership pricing

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CCiNZ Events Newsletter - July 2017

This months newsletter features:

2017 National CCiNZ Conference - Get to know your Exhibitors!

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CCiNZ Newsletter - 14 July 2017

This months newsletter features:

• Announcing our CCiNZ National 2017 Award Finalists!
• Palmerston North Event: 'Learn the Secrets to Success & Boosting Staff Performance', 25th July at 11:30am
• Hamilton Event: 'Sharing Opportunities & Ideas', 3rd August at 7:30am
• Remember to check out our online Articles (members only), Blog, Situations Vacant etc
• Welcome to our newest Members: Crombie Lockwood and Hutt City Council 
• See our CCiNZ 2017 National Conference Promo Video 

CCiNZ Events Newsletter - June 2017

This months newsletter features:

• What's been happening at CCiNZ!
• Opportunity -  Pre-Conference Site Visits - SKY TV, Southern Cross & Xero
• Earlybird Tickets for the 2017 CCiNZ National Conference close Friday 30th June 
• Exhibitors - see who they are here and read all about them! 
• Our CCiNZ 2017 National Conference Promo Video here
• Welcome to our newest members:
• CCiNZ/Madison Event, 25th May
• CCiNZ/Chandler Macleod Event with Jacinda Ardern, 16th June
• Events coming up!

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CCiNZ Newsletter - June 2017

This months newsletter features:

• Announcing the new CCiNZ Committee
• CCiNZ & Chandler Macleod - An Industry Event with Jacinda Ardern Auckland, Friday 16th June at 3:15pm 
• Our CCiNZ National Conference Exhibitors
• Events coming up! 

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CCiNZ AGM Voting Forms & Awards Extension Date

CCiNZ Newsletter - 25 May 2017

This months newsletter features:

• CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm - 2017 Elections Candidate Profiles Voting Form
• CCiNZ Annual Awards 2017: Submission Date Extension – Entries now close on Tuesday 6th June at 5pm

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CCiNZ Events Newsletter - May 2017

This months newsletter features:

• CCiNZ National Awards – Auckland, Friday 11th August, 6:00pm – Entries close 29th May at 5pm!
• CCiNZ & Madison – How do you motivate your team? – Auckland, Thursday 25th May 3:00pm
• Enghouse Interactive Webinar – Self-service: Offer Customers what they want! Wednesday 31st May 12:00pm

• CCiNZ 2017 AGM – Auckland, Thursday 8th June at 4:30pm
• CCiNZ & Chandler Macleod – An Industry Event with Jacinda Ardern – Auckland, Friday 16th June at 3:15pm
• CCiNZ and Skills present 'Learn the Secrets to Success and Boosting Staff Performance' - Christchurch, 22nd June at 11:30am
• Rapid Results (NEW!) Contact Centre Managers Course – Auckland, Friday 30th June at 8:30
• CCiNZ 2017 National Conference ‘Get your head out of the cloud’ – Auckland, 11th August

CCiNZ/Madison Event, Thursday 25th May 2017

This months newsletter features:

•  CCiNZ/Madison Event: How do you Motivate your Team? 

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CCiNZ Awards Reminder - May 2017

This months newsletter features:

•  Entries for this year's CCiNZ National Awards close 29th May - get in quick!

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CCiNZ Newsletter - 12 May 2017: SGM Submissions and Voting

This newsletter features the Special General Meeting submissions and electronic voting options in respect to changes in our Constitution. 

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CCiNZ Newsletter - May 2017

This months newsletter features:

• CCiNZ announce Enghouse Interactive Sponsorship 
• Snapshotz 
• CCiNZ happenings within the industry
• CCiNZ Situations Vacant page
• Upcoming events
• CCiNZ AGM: Auckland 8th June at 4:30pm
• 2017 CCiNZ Annual Conference and Awards evening
• New Members

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CCiNZ Newsletter - 20 April 2017: SGM Announcement

This newsletter features a Special General Meeting announcement to vote on changes to our Constitution. It includes the proposed changes and submission dates for electronic voting.

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CCiNZ Conference Newsletter April 2017

This months Conference newsletter features the latest updates for the CCiNZ National Conference – Friday 11th August 2017

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CCiNZ Newsletter - April 2017

This months newsletter features:

• National CCiNZ Annual General Meeting – Change of date to 8th June 2017 
• 2017 CCiNZ National Awards – Entries now open

Recent event blogs - read them online:

• • Rapid Results and CRM Consulting Team Leader Summit,
  • Salmat Contact Centre Site Tour,
  • Countdown Customer Care Housewarming Party
  • CCiNZ & MIT "Sharing Best Practice" Event

Upcoming Events:

• • Wellington: 4th May at 5pm - CCiNZ and Chandler Macleod: People vs Natural disasters  
  • Auckland: 11th August - CCiNZ National Conference  

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CCiNZ Event Newsletter - March 2017

CCiNZ Events Newsletter - March 2017

This months newsletter features:

• Genesys/Interactive Intelligence ANALYST WEBINAR
• Salmat Contact Centre Site Tour – Auckland, 23rd March and 30th March
• MIT Sharing best practice – Auckland, 29th March 
• CCiNZ/Skills/CRM Consulting Boost your Employer Brand - Auckland, 6th April
• Rapid Results Contact Centre Management Course - Auckland, 7th April (over 4 months)
• CCiNZ Annual General Meeting - Auckland, 25th May
• CCiNZ National Conference – Friday 11th August 2017
• CCiNZ Annual Awards – Friday 11th August 2017

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CCiNZ Newsletter - March 2017

CCiNZ Newsletter - March 2017

This months newsletter features:

• CCiNZ National Conference – Friday 11th August 2017
• Exhibitors – share their expertise with you
• National CCiNZ Annual General Meeting – 25th May 2017
• Genesys/Interactive Intelligence ANALYST WEBINAR
• Excellent customer service at the heart of Mercury
• CCiNZ Awards
• CX: The New Business Differentiator

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CCiNZ Event Newsletter - February 2017

This months Event newsletter features:

• Chandler Macleod & CCiNZ Contact Centre Benchmark
• Filling Entry Level Roles a Challenge? Auckland, 8th March, 10am
• Boost your Employer Brand - Auckland, 16 March, 7am
• Rapid Results Courses: Team Leader Summit (with CRM Consulting) - Wellington, Thursday 9th March, 8:30am; Contact Centre Management Course - Auckland, Friday 7th April, 8:30am

• National CCiNZ Annual General Meeting – 25th May 2017, 4:40pm
• CCiNZ National Conference – Friday 11th August 2017
• CCiNZ Annual Awards – Friday 11th August 2017

CCiNZ Newsletter - February 2017

This months newsletter features:

• CCiNZ National Conference – Friday 11th August 2017
• Chandler Macleod & CCiNZ Contact Centre Benchmark
• National CCiNZ Annual General Meeting – 25th May 2017
• CCiNZ Community
• Other Upcoming Events

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CCiNZ Newsletter - December 2016

This months Newsletter features:

• CCiNZ National Conference – Friday 11th August 2017
• Exclusive Offer from MIT – Contact Centre Level 3 Qualification
• APCCAL Visit
• AUW – Australian Utility Week Conference

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CCiNZ Newsletter - Xmas Invitation 2016

This months Newsletter features:

Celebrate with CCiNZ

• Auckland 1st December
• Wellington 8th December

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CCiNZ Newsletter - November 2016

This months Newsletter features:

• Contact Centre Community Halloween Competition Winners
• Exclusive Offer to CCiNZ Members - First Aid Training Courses!
• Interactive Intelligence Survey Winner
• APCCAL Visit
• CCiNZ 2017 Conference – book it in your calendars!
• Special Upcoming events:
• 29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia
• Other Upcoming Events

CCiNZ Event Newsletter - November 2016

This months newsletter features:

•CCiNZ & Skills - Coffee, Cakes and Contact Centres - Hamilton event

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CCiNZ Events Newsletter - October 2016

This months newsletter features:

•Remember to enter our Contact Centre Community Halloween Competition!

•Special Upcoming events: Tuesday 8th November at 7am - CCiNZ & Madison: Resilience Matters - How to manage stressful events and stay well 

•Tuesday 8th November 10:30am – CCiNZ & MIT Morning Tea

•29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia

•Other Upcoming Events

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CCiNZ Newsletter - October 2016

This months newsletter features:

•What's been happening at CCiNZ over the past month?
•Contact Centre Community Halloween Competition
•Special Upcoming events: Tuesday 8th November 10:30am – CCiNZ & MIT / 29-30 November 2016 – Australian Utility Week, Australian Technology Park, Sydney, Australia
•Other Upcoming Events

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CCiNZ Newsletter - September 2016

This months newsletter features:

• Conference and Awards Presentation and Prizewinners
• Movers & Shakers page
• Situations Vacant
• Christchurch Event Monday 19th September
• Wellington Even Thursday 22nd September 

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CCiNZ Newsletter - August 2016

This months newsletter features:

• 2016 Conference and Awards - 3 weeks to book!

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CCiNZ Newsletter - July 2016

This months newsletter features:

• Conference and Awards Earlybird Tickets
• Conference Agenda
• Chairmans Update

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CCiNZ Newsletter - May 2016

This months newsletter features:

• CCiNZ Awards - Extended closing date

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CCiNZ Newsletter - March 2016

This months newsletter features:

• 2016 Conference date accouncement

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CCiNZ Newsletter - January 2016

This months newsletter features:

• Event Survey win a double movie pass!

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CCiNZ Newsletter - December 2015

This months newsletter features:

•A word from the CCiNZ Chair
•Welcome to our new CCiNZ Corporate Members
•Up and Coming Events that you cannot miss 

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CCiNZ Newsletter - November 2015

This months newsletter features:

•Come Celebrate Xmas with the CCiNZ team

•Become a CCiNZ Member - do it now!!!

•How to motivate staff over Xmas?

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CCiNZ Newsletter - October 2015

This months newsletter features:

• CCiNZ Contact Centre 2015 Awards Winners Announced
•APCCAL visit
•CCiNZ Conference's a success
•Keeping Up with Digitalisation, Changing Customer Needs and Achieving Seamless Integration of all Channels
•It's time to secure your copy of the world's best Contact Centre Report. It's valued at USD 1,500, but can be yours for free!

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CCiNZ Newsletter - August 2015

This months newsletter features:

•2015 CCiNZ Auckland Conference Friday 21st August
•2015 National Contact Centre Awards Evening

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CCiNZ Newsletter - July 2015

This months newsletter features:

•Don't miss out on this year's Conferences

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CCiNZ Newsletter - June 2015

This months newsletter features:

•CCiNZ Awards - You could be on your way to Singapore!
•Introducing the 2015 CCiNZ Committee
•Regional Conferences Book your spot today
•Other Interesting News : CCiNZ Annual Contact Centre Awards / absol launces new website www.absol.co.nz with a special offer for CCiNZ members / Challenge your Team!!! Walking Stars / APCCAL Expo Conference and Awards 

CCiNZ Newsletter - May 2015

This months newsletter features:

•CCiNZ Annual General Meeting - June 9th
•CCiNZ Annual Regional Conferences - Starting July
•CCiNZ Annual Regional and National Awards

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CCiNZ Newsletter - March 2015

This months newsletter features:

•CCiNZ Annual Regional Conferences “Great Leadership starts with you”
•2015 CCiNZ Awards
•CCiNZ Showcasing our winners - Event
•An Engaging article on - The importance of hiring the right people in your contact centre
•CCiNZ Annual General Meeting

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